Medical Escort Service

Complete Service Journey

From airport pickup to departure, we handle every detail

Pre-Arrival

Medical record translation, specialist matching, appointment booking

Arrival & Stay

Airport pickup, hotel assistance, city orientation

Consultation

Real-time interpretation, payment handling, examination support

Post-Consultation

Report translation, follow-up booking, medication guidance

Departure

Airport transfer, medical records package, ongoing support

1. Pre-Arrival Preparation

Before you travel, our team prepares everything for your medical visit. We translate your medical records into Chinese, match you with the right specialist at Shanghai's top hospitals, and secure priority appointment slots through our green channel. Upon arrival, you'll receive our AI Smart Translation Glasses for seamless communication throughout your journey.

Multi-language medical record translation
Specialist department matching based on your condition
Priority green channel appointment booking
Pre-consultation medical history summary preparation
AI Smart Translation Glasses setup (5 languages, real-time)
Visa invitation letter support upon request

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2. Arrival & Accommodation

Upon arrival at Shanghai Pudong International Airport, our dedicated driver will meet you with a name sign. We'll assist with hotel check-in and ensure you're comfortable before your medical appointments begin.

Private airport pickup with name sign
Hotel check-in assistance and room coordination
City orientation and hospital location familiarization
Local SIM card and mobile payment setup assistance

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3. During Medical Consultation

During your consultation, our AI Smart Translation Glasses provide real-time bidirectional translation, allowing you to communicate naturally with doctors. For complex cases, you can upgrade to a professional human interpreter (+10%). We handle all paperwork and payments, ensuring you understand every diagnosis and treatment recommendation.

Real-time AI translation via smart glasses (doctor-patient dialogue)
Optional human interpreter upgrade for complex medical discussions
Hospital registration and payment processing
Examination and lab test accompaniment
Doctor's instructions synchronized documentation
Prescription explanation and pharmacy guidance

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4. Post-Consultation & Follow-Up

After your consultation, we provide comprehensive post-care support. We translate all medical reports into your preferred language, schedule follow-up appointments if needed, and provide clear medication instructions.

Multi-language medical report translation
Follow-up appointment scheduling
Medication purchasing guidance and dosage explanation
Remote consultation arrangement if needed

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5. Departure & Ongoing Support

When your treatment is complete, we arrange your airport transfer and provide a complete medical records package. We also offer ongoing remote support for any follow-up questions after you return home.

Private car to airport upon treatment completion
Complete medical records package (digital + physical)
Remote follow-up consultation coordination
Ongoing email support for medical questions

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Applicable Medical Scope

Our medical escort service covers a wide range of outpatient needs

Pudong TCM Hospital (Grade A Level 2)

General Internal Medicine, General Surgery, Orthopedics, Traditional Chinese Medicine, Acupuncture, Physical Therapy, Rehabilitation

Shanghai Grade-A Tertiary Hospitals

Cardiology, Neurology, Gastroenterology, Ophthalmology, ENT, Dermatology, Endocrinology, Respiratory Medicine, and all general outpatient specialties